Legal Filings: Vision
Rocket Lawyer's Business Users are an extremely important segment of our userbase. In addition to easily helping people start new businesses, Rocket Lawyer also offers Legal Filings and Compliance activities. I created Userflows, User Journeys and Storyboards to tell the story of Debbie, an amazing baker who's dream was to open a donut store. After gathering all the requirements, understanding the legal and technical constraints, analyzing the users motivations, I developed the story of Debbie's Donuts. The journey follows Debbie through her successful Incorporation & Rocket Lawyer Membership, and defines a suite of additional features which rolled up into the Product Roadmap. This level of storytelling allowed multiple stakeholders from cross-functional team get aligned with the feature-set and roadmap and served as a reference point moving forward.